Are you an experienced IT Account Manager who enjoys building lasting relationships rather than chasing endless cold leads?

An established and ambitious Managed Service Provider is looking for an experienced Account Manager to join its growing commercial team. This is an opportunity to work with an existing portfolio of clients, helping them maximise the value of their technology investments while introducing solutions that genuinely improve their businesses.

If you’re commercially driven, enjoy consultative selling and thrive on developing trusted partnerships, this could be the ideal next step in your career!

About the Role

This is a relationship-led account management position, focused on helping existing customers identify opportunities to improve their IT infrastructure, cybersecurity and wider technology services.

Working with business owners and senior decision-makers, you’ll conduct technology reviews, uncover business challenges and recommend tailored solutions that deliver real value. Rather than selling products, you’ll become a trusted adviser who helps clients make informed technology decisions.

Alongside managing your existing portfolio, you’ll also have the opportunity to generate new business through referrals, networking and organic growth opportunities.

What You’ll Be Doing

• Managing and developing an established portfolio of business clients.

• Building trusted relationships with key decision-makers.

• Conducting technology and cybersecurity reviews to identify opportunities.

• Presenting tailored solutions that align with client objectives.

• Growing recurring revenue through account development and cross-selling.

• Managing opportunities from initial engagement through to successful completion.

• Working closely with technical specialists to deliver the right solutions.

• Keeping up to date with industry trends and emerging technologies.
  
  

What We’re Looking For

You’ll be someone who enjoys understanding how businesses operate and can confidently discuss technology with people who aren’t technical.

You’ll ideally have:

• Experience in IT, Cybersecurity or Managed Services account management.

• A proven ability to grow existing customer accounts.

• Strong consultative sales and relationship-building skills.

• Excellent communication and presentation abilities.

• Commercial awareness with a focus on delivering long-term value.

• Knowledge of managed IT services and cybersecurity fundamentals.

• A proactive, organised and self-motivated approach.
  
  

Why Join?

This is an opportunity to become part of a forward-thinking technology business that values integrity, collaboration and long-term customer relationships.

You’ll be trusted to manage your own portfolio, supported by experienced technical teams, and given the opportunity to make a genuine impact on both your clients and the wider business.

If you enjoy solving business problems, building meaningful relationships and helping organisations get the very best from their technology, we’d love to hear from you.